Returns & Exchanges

Due to the sensitive nature of our products, we cannot accept returns or exchanges.

However, your satisfaction is our priority. If there is an issue with your order, please contact us within 30 days of purchase so we can find a solution for you.

Please note: Shipping fees are non-refundable.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Once we receive your message, we will evaluate the issue and do our best to make it right.

Contact us at ecom@carity.life